Returns / returns

Avoidance of returns

Every return not only means additional work for you, but unfortunately also pollutes our environment. In order to do something good for you and our environment, we ask you to select products and sizes with particular care. On our product pages you will find all important information about the sizes and the individual fits of our products. In addition, we make every effort to clearly highlight all the important properties and special features of the products in order to prevent incorrect orders.

return

If one of our products does not meet your expectations 100%, you can send the product back to us. As long as you keep at least one product from your order, the return is free of charge for you. If you return all the items in your order, we charge €3.50 for this. Once we have received your return, we will refund you within 20 days using the payment method you selected.

FOR THE RETURN, PLEASE SEND US AN EMAIL TO service@famvibes.de WITH YOUR NAME AND ORDER NUMBER!

If you have any questions or other concerns, please contact our customer service by email: service@famvibes.de